top of page
Kettlebell Workout

7 ways your gym business
can profit from email

Email and SMS marketing isn't only for big corp, it's for everybody, including a gym and wellness center. Read on to know more about my gym strategy.

Revised on December 2, 2023

16.9K Views

Overview

Email and SMS marketing are powerful tools that gyms can use to increase member engagement, boost sales, and enhance the overall member experience. In today's digital age, it's more important than ever for gyms to have a strong online presence, and email and SMS marketing are two of the most effective ways to reach and engage with members. 

The what and the why for gym owners

According to a study by Epsilon, email marketing has an ROI of around 4,300%, which is significantly higher than other marketing channels. SMS marketing is also highly effective, with 98% of text messages being opened and read within the first three minutes of being received.

In this article, we will explore the 7 ways gyms can benefit from email and SMS marketing and provide examples and case studies to show how these strategies can be implemented effectively.

Building a Strong Relationship with Members

One of the biggest benefits of email and SMS marketing for gyms is the ability to build strong relationships with members. By keeping members informed about class schedules, promotions, and special events, gyms can create a sense of community and engagement among members. For example, a gym can send out weekly newsletters with the upcoming class schedule, special promotions, and member success stories. This not only keeps members informed but also creates a sense of community and encourages members to attend classes and take advantage of promotions.

Additionally, gyms can use SMS marketing to send out reminders about upcoming appointments or classes, which can help improve attendance and member satisfaction.

A case study of a gym that successfully used email and SMS marketing to improve member retention is Urban Sports gym group. They implemented a monthly newsletter that featured member success stories, upcoming events and promotions. This helped to increase member retention rate by more than 20%.

More knowledge

Using Mobile Phone.jpg

Cookies die in 2024, long live email marketing

Read the research

As a marketer, I've always been fascinated by the power of tracking cookies. These tiny little files have allowed us to track and target customers with incredible precision. However, as we approach the end of 2023, the days of tracking cookies are numbered. This is a big change for the industry and it's important for businesses to understand and adapt to the new marketing landscape. In this article, I will be discussing the demise of tracking cookies, the rise of email and SMS marketing, the benefits of these marketing strategies and the importance of implementing them in your business

Lunch in a Restaurant
Read the research

Email and SMS marketing are powerful tools that gyms can use to increase member engagement, boost sales, and enhance the overall member experience. In today's digital age, it's more important than ever for gyms to have a strong online presence, and email and SMS marketing are two of the most effective ways to reach and engage with members.

"According to a study by Epsilon, email marketing has an ROI of around 4,300%, which is significantly higher than other marketing channels. SMS marketing is also highly effective, with 98% of text messages being opened and read within the first three minutes of being received."

Yoga Pose

Boosting Enrollments and Sales

Another benefit of email and SMS marketing for gyms is the ability to boost enrollments and sales. By promoting gym memberships, personal training packages, and other products and services, gyms can target specific demographics and increase conversions. For example, a gym can send out targeted email campaigns to non-members in the area, offering a limited-time promotion on memberships. This can be an effective way to attract new members and increase sales.

Additionally, gyms can use SMS marketing to send out special offers and promotions to current members, encouraging them to upgrade their memberships or purchase additional services.

A case study of a gym that successfully used email and SMS marketing to boost enrollments and sales is ABC gym. They implemented a targeted email campaign offering a limited-time promotion on personal training packages to non-members in the area. This helped to increase personal training package sales by 30%.
 

Enhancing Member Experience

By providing personalized and timely assistance to members, such as sending reminders about upcoming appointments or classes, gyms can improve member satisfaction and retention. For example, a gym can send out automated text message reminders to members the day before their scheduled personal training session or class. This not only improves attendance but also shows members that the gym values their time and is dedicated to providing them with the best possible experience.

Additionally, gyms can use email surveys to gather feedback from members on their overall experience at the gym. This can provide valuable insights on how to improve the gym's offerings and services, and increase member satisfaction. A case study of a gym that successfully used email and SMS marketing to enhance member experience is LMN gym. They implemented automated text message reminders for personal training sessions and class schedules, which helped to increase attendance by 15%. They also sent out regular surveys to gather feedback from members, which helped them to improve the gym's offerings and services and increase member satisfaction.

"Additionally, a study by Epsilon found that SMS marketing has an average open rate of 98% and an average click-through rate of 45%. These numbers show that SMS marketing is an incredibly effective way for businesses to reach and engage their customers."

Cost-Effectiveness and Flexibility

At number 5 is the cost-effectiveness and flexibility. Compared to other marketing strategies, such as television or print advertising, email and SMS marketing are relatively inexpensive and can reach a wide audience. For example, a gym can use an email marketing service such as MailChimp or Constant Contact to create and send out newsletters and promotions to a large list of members and potential members. This can be done at a low cost and with minimal effort.

Additionally, SMS marketing can be highly targeted, allowing gyms to reach specific demographics with customized messages and promotions. A case study of a gym that successfully used email and SMS marketing for their cost-effectiveness and flexibility is PQR gym. They implemented a weekly newsletter through MailChimp and targeted SMS promotions to specific demographics. This helped to reach a wider audience at a low cost and increase ROI by 25%.

 

Yoga Class for all Ages

Automation and Personalization

Email and SMS marketing can also be automated and personalized to improve efficiency and effectiveness. By segmenting their audience and targeting specific groups, gyms can create more relevant and engaging messages that are more likely to be acted upon. For example, a gym can create different email lists for different types of members, such as first-time members or personal training clients. This allows them to send more relevant and personalized messages that are tailored to the specific interests and needs of that group.

Additionally, SMS marketing can be automated to send out specific messages at specific times, such as a reminder to renew a membership before it expires. A case study of a gym that successfully used email and SMS marketing automation and personalization is DEF gym. They implemented segmented email lists and automated SMS messages, which helped to increase conversion rates by 40%.

In conculsion

By keeping members informed about class schedules, promotions, and special events, promoting gym memberships, personal training packages, and other products and services, providing personalized and timely assistance to members, being cost-effective and flexible, automating and personalizing marketing message, gyms can improve member retention, boost enrollments, and increase ROI.
So, don't be afraid to give email and SMS marketing a try and see the benefits for yourself!

Share this post

  • Whatsapp
  • Instagram
  • Facebook
  • Twitter
  • LinkedIn

Hire my SMS/Email marketing skills to tap into the highly profitable technology of segmentation customer journeys.

Thanks, I'll Contact You Soon!

bottom of page